FAQ

About the treatment

• What is the YOLO Wellbeing experience?

  The YOLO Wellbeing experience is a sensory experience that combines head and shoulder massage with visual meditation videos and music. More details about the experience.

• How long does the experience last?

  Each YOLO Wellbeing appointment lasts for 15mins.

• Do I need to get undressed?

  No, you don’t need to get undressed, YOLO Wellbeing is administered whilst seated and fully clothed.

• Do you use any oils or balms, when massaging?

  No, we don’t use any oils or balms in the YOLO Wellbeing experience.

• Will it mess up my hair?

  The head massage is a gentle manipulation of the scalp and shouldn’t mess up your hair.

• Can I have a head massage if I’m wearing extensions, clip-ins or a wig?

  The head massage works by manipulating the scalp. If we can’t reach the scalp it is more difficult to achieve the full benefits of the head massage. We can still massage your head if you have extensions and clip-ins, but if you wear a wig we may suggest hand massage as an alternative to ensure you get the most from your experience. Please make a note of this when completing your medical form.

• What are the benefits of YOLO Wellbeing experience?

  There are many benefits you should gain from the YOLO Wellbeing experience including feeling calmer and more relaxed, movement in your neck and shoulders should be freer. More information on the benefits.

• I don’t like people touching my head can I just have the neck and shoulder massage?

  If you would like to experience YOLO Wellbeing; but don’t like people touching your head, we can offer a hand massage as an alternative. This may alter the benefits of your experience, but it is still thoroughly enjoyable.

• Why do I have to fill out a medical form?

  We require all our customers to complete a medical form ahead of the YOLO Wellbeing experience so we can ensure that we manage any ailments you might have that could affect your experience.

• I’m pregnant; can I still receive the treatment?

  Yes, it is safe to enjoy the YOLO Wellbeing experience when you are pregnant. We don’t use any oils or balms and the massage is limited to you head, neck and shoulders. We request that you tell us you are pregnant on your medical form.

Booking process

• Can I book an appointment for myself?

  We don’t offer individual bookings, but we do, from time to time offer public drop-in days. These are advertised on our Facebook page. If you are interested Please contact hello@yolowellbeing.co.uk to register your interest.

• How do I book the Yolo Wellbeing experience?

  YOLO Wellbeing is booked by the day, to book your experience please email hello@yolowellbeing.co.uk.

• How many appointments are included in a booking?

  18 appointments are included in a day’s booking.

• How do I pay for the YOLO Wellbeing experience?

  The YOLO Wellbeing experience is invoiced pro-forma. If you decide to book a YOLO Wellbeing plan, which includes 4 events or more, each year; it is possible to organise monthly, retainer payments.

• How much does the YOLO Wellbeing experience cost?

  To find out how much YOLO Wellbeing costs please contact hello@yolowellbeing.co.uk.

• What if I need to cancel the YOLO Wellbeing experience after I have booked?

  To find out about our cancellation policy please visit our Terms and Conditions, paragraph 4.

• What if we don’t manage to fill all the appointments?

  Most appointments will be pre-booked using our automated booking process, but if there are still available spaces on the day, we can accept last minute appointments on the day, or we can extend existing appointments, if it is followed by a free appointment. For more information check our Terms and Conditions, paragraph 5.2.

• What areas do you cover?

  We currently offer the YOLO Welbeing experience in the North West of the UK, including Lancashire, Manchester and Liverpool. However, if you are a multi-site business with locations inside and outside of these areas please contact us to discuss. We aim to be flexible where possible.